Terms of Use

1. SUBJECT

This website (batsikashop.gr) is the online store for the sale of products via the internet (hereinafter referred to as the “Store”) of the company under the name “BATSIKAS KONSTANTINOS & SIA OE”, with VAT number 082845306, TAX OFFICE OF LARISSA, store “9 km PEO LARISSAS VOLOU” ZIP code 40009, tel. 2410972610. The terms of use of the Store are included herein in a clear, concise and understandable manner. Furthermore, any contract concluded through the Store is governed by the terms referred to herein as well as those, as the case may be, agreed between the parties. Any other terms are expressly excluded.

Without prejudice to the principle of good faith and the principles of good business practices, as well as, in general, the provisions governing legal transactions, especially those concluded at a distance (where applicable), each user who enters and uses the services of the Store is deemed to consent to and unconditionally accept the terms set forth herein, without any exception. If a user does not agree with these terms, he must refrain from using the Store and from any transaction with it.

2. RIGHTS, OBLIGATIONS AND LIABILITY OF THE PARTIES

The Store may contain links or indications regarding other websites owned and managed by third parties. The Company does not operate or control and therefore bears no responsibility for any information, product or service contained therein. Therefore, for any problem that may arise during the visit or use thereof, you must contact directly the legal representatives of the said websites, who bear the relevant responsibility for the provision of their services. The Store may, for any reason and without notice, change these Terms but will make every effort to indicate any changes to these Terms with a notice on the home page. The continued use of this website by users after the effective date of any changes to these Terms will be deemed as acceptance by users of such changes.

The Company makes no representation that the information contained in the documents and announcements published on this server is suitable for any purpose. Any such documents and related graphics are provided “as is” without any warranty of any kind whatsoever.

The Company is not responsible or liable for any damage (including compensation for moral damages) resulting from the inability to provide support services.

By using the Store, the user declares that he agrees that use is at his own risk and acknowledges that, although the Company makes every effort to provide high quality services, it is not possible to guarantee that there will be no interruptions in use or errors in the store's content.

The user of the Store (which includes any person using the Store, with or without rights of use, with or without connection, as well as anyone legally liable for the actions of a third party using it, e.g. the legal guardian or legal guardian of a minor) declares that he is legally capable of entering into a contract with the Company through the Store, as well as to use the Store under the terms and conditions stated herein.

Also, since the use of the Store is made after connecting to it with the User's login details, he accepts that he is personally and financially responsible for any use of the Store, even if the use of the Store is made by others, e.g. persons residing with him. The registered user agrees to prohibit any use of the Store by minors who use his account or his name.

The user is free to use the Store in accordance with these terms, the law and good morals. The responsibility for the contents of the transactions belongs exclusively to the user. The Company does not exercise any type of correction or intervention in the data transferred by the user, who must correctly complete the fields in the on-line communication forms.

The user agrees and undertakes not to use the Store for:

• Sending, publishing or transmitting in any way any content that is or may be considered for any reason immoral (offends good morals, social values, minors, etc.) or illegal or, in general, offends, harms or damages the Company or any third party and their legitimate interests,
• Sending, publishing or transmitting in any way any content for which users do not have the right to transmit according to the law or applicable contracts (such as internal information, proprietary and confidential information acquired or disclosed as part of employment relationships or covered by confidentiality agreements), as well as any content that infringes any patent, trademark, trade secret, copyright or other proprietary rights of third parties or contains malicious software intended to interrupt, damage, destroy or disable the operation of any computer software or hardware,
• Any other intentional or unintentional violation of applicable legislation,
• Any collection or storage of personal data about other users.
• Without prejudice to any other rights of the company, any use contrary to the above may result in the termination of the services provided without any notice. The user agrees that the management, employees, associates and shareholders of the Company are not liable for any breach of the above obligations by the User.

3. B2B

To conclude a contract with the Company (e.g. registration in B2B) through the Store, it is necessary to contact us by telephone or create a contact form in the corresponding field.

To complete the form, you will need your Tax Identification Number, name, address, contact telephone number, and e-mail. This information remains completely confidential, in accordance with the detailed information in the paragraph herein regarding Personal Data.

The contract is concluded when the user receives an email with their access codes. Other updates on the status of the order are displayed on the user's screen and sent by email to the contact email address provided by the user. During the processing of each registered order, the availability of stock of the products ordered is also confirmed. In the event that the availability or delivery time differs from that indicated on the product page, the user will receive relevant information.

Before sending the order, the user, in addition to knowing the terms of this, also becomes aware of the following information:

• That the user's counterparty is the Company, the full details of which are stated herein,
• The main characteristics of the goods ordered,
• The total price of the goods, including VAT and any other fees as well as, where applicable, all additional shipping, delivery or postal charges and any other expenses,
• The payment, delivery, performance arrangements, the deadline within which the Company undertakes to deliver the goods,
• That the user may submit any complaint in any way, and in particular by telephone at the number or by e-mail at the address and that the Company, after examining the complaint, will contact the user as soon as possible,
• That given the use of the internet as a means of distance communication for the conclusion of the contract, there is no charge to the user by the Company for the use of the Store,
• That the user has a right of withdrawal in accordance with the conditions, deadline and procedures for exercising the right mentioned below

The Company bears no responsibility and does not cover differences in the prices of products purchased from the Company's physical store and the user subsequently discovers the existence of a lower price in the Store or vice versa.

Any product offers are valid until stocks last.

The Company is not responsible for any errors in the characteristics, photos and prices of products listed in the Store and cannot guarantee that there will be no errors for any reason when entering and/or updating the characteristics and/or price of a product. For this reason, in the context of good faith, if the user finds that a good is offered at an unusually low or high price in relation to its market value, before proceeding with his order, he must contact the Company by e-mail at the address.

4. INTELLECTUAL PROPERTY

The Store contains intellectual property material that belongs to the Company and is protected by law. All contents of the Store constitute intellectual property material of the Company (or third parties contracted with it) and are protected by Greek and international legislation. Any copying, reproduction and retransmission of the material is prohibited without the written permission of the Company.

In particular, the copyrights of the content of the Store, including, without limitation, all documents, files, texts, images, graphics, components and code contained therein as well as the general image of the Store, constitute the intellectual and industrial property of the Store unless otherwise specified and are protected by the relevant provisions of Greek community and international law. The appearance of such material in the Store in no way implies a transfer or assignment of a license or right to use them.

The Store authorizes users to copy and print excerpts or documents from this website (except for content owned by a third party and designated as such) for their own non-commercial use, provided that any copy or excerpt of such documents or pages obtained retains all copyright or other proprietary notices and any disclaimers contained therein.

Except for this limited license, nothing in the Store shall be construed as granting any other right or license under any intellectual property, patent or trademark of the Store and the Company or any third party. All of the Store's logos and trademarks may not be used or reproduced without the prior written consent of the Company. Unless otherwise specified, commercial copying, modification or reproduction of part or all of the contents of this website in any form, based on it and/or its content, or incorporation into other websites, electronic retrieval systems, is prohibited. No link to the Store may be included on any other website without the prior written consent of the Company.

5. INVOICING – PAYMENT OF PRICE

Invoicing of users can only be done with an invoice, delivered upon delivery-receipt of the goods, since the user is a freelancer or commercial enterprise.

For product shipments within Greece, the user can choose to pay by bank deposit or debit/credit card. In the case of choosing a debit/credit card, a corresponding charge will be made to the user's card account.

Transactions made with a debit/credit card through the Store will appear on the user's credit card account with the reason "……………………….". In the event that it is proven that a third party's credit card has been fraudulently used through no fault of theirs, this charge may be cancelled upon request to the Bank that issued the credit card, which must investigate the complaint. For this reason, any injured third party is obliged to immediately notify the issuing Bank as soon as they become aware of this event, so that it can be cancelled and its use by unauthorized persons can be excluded.

6. DELIVERY – TRANSFER OF OWNERSHIP AND RISK

The goods can be shipped by the Company anywhere, to the location indicated by the user on the order form.

The Company will make every effort to ship the products within Greece within 2-5 working days (Monday to Friday). Deliveries outside Greece are made by courier or transport company and the time required varies depending on the country of shipment. The maximum delivery time cannot exceed 30 days.

The Company shall not be liable for delays in performance (including delivery) due to circumstances beyond the Company’s control or due to force majeure and the Company shall therefore be entitled to an extension of time for performance. Force majeure means any event beyond the Company’s control which it could not have foreseen or prevented and which results in the Company’s inability to fulfil, in whole or in part, any of its obligations under the contract.

In any case of delivery delay beyond the agreed time, the user must request the Company to make the delivery within an additional period appropriate to the circumstances and only in the event that the goods are not delivered within this additional period, is the user entitled to terminate the contract.

Ownership of the goods is transferred upon full payment of the price. The risk of loss of or damage to the goods passes to the user when he or a third party designated by him and other than the carrier has acquired physical possession of the goods.

8. NEWSLETTERS

The Company, through its online stores, uses your e-mail address, provided that you declare your consent through the special registration fields, for the advertising of its products and services. You retain the right to access your personal data held by the company and the details of your consent, in accordance with the provisions of EU Regulation 2016/679 and the relevant implementing National Law. Newsletters are sent only to subscribers who have chosen to receive them and are fully technically compatible with the regulations for sending correspondence. The batsikashop.gr provides Newsletter subscribers with the opportunity to unsubscribe from the mailing list. When a subscriber chooses to unsubscribe from the mailing list, their email address is permanently deleted. The emails of Newsletter subscribers are used exclusively for this purpose and for no other purpose. The newsletters that the public receives by subscribing to the mailing lists are the intellectual property of the company and are therefore protected by the relevant provisions of Greek law and international conventions. The company reserves the right not to subscribe to any person on the mailing lists or to delete them from them.

9. PERSONAL DATA

The company considers the protection of the personal data of those who visit our website to be extremely important. For this reason, it has taken the necessary steps to comply with all rules for the protection of personal data.

Her website batsikashop.gr in which the privacy policy (“the policy”) always appears and which asks you for any information, collects, maintains and secures such personal information in accordance with the above policy, as well as with the applicable laws and regulations and guidelines. This policy applies to personal information (as defined below) that you have provided yourself and from means of communication (such as websites, e-mail and other online tools) to which there is a link (link) to this policy. This policy does not apply to personal information collected from sources and means of communication outside the internet, except in cases where you yourself have provided us with such personal information in writing.

We only collect personal information about you if you choose to provide it to us. We do not share any personal information with third parties for their own commercial use unless you have expressly given us permission to do so. Please review this Statement to learn more about how we collect, use, share and protect information online:

a. Information collected
Our store generally uses two ways to collect personal information online: Information we receive
– Personal Information: You can visit our website without providing us with any personal information. We may collect your personally identifiable information (such as name, address, telephone number, e-mail address and other personal information) only if you choose to provide it to us.
– Aggregated Information: In some cases, we also remove personally identifiable information from data you have provided to us and retain it in an aggregated form. We may also combine this data with other information to create anonymous, aggregated statistics (e.g., number of visitors, domain name of the Internet service provider), which help us improve our products and services.

b. Furthermore, by using the Store, the user acknowledges that when concluding contracts through it, it is necessary to provide certain information related to Personal Data, which will be processed and incorporated into files, which have previously been notified to the competent Authority and for which the Company is designated as the Data Controller. The Company does not collect Sensitive Personal Data (e.g. age), unless requested by the user for commercial reasons (e.g. ten-year age range, for the purpose of selecting a cosmetic intended for the specific age group).

The collection and processing of Personal Data is intended to record the contractual relationship with the Company, to control, improve and adapt to preferences and choices regarding goods and to send by electronic or traditional means administrative, technological, organizational and/or commercial information about the Company. The user has the right to have, at any time, access to the file and to request correction or deletion of any data concerning him.

The Company guarantees the confidentiality and security of Personal Data, however, it may disclose to the competent Public Authorities Personal Data or any other information it holds or is accessible through its systems, if this is dictated by any applicable legal provision. The user guarantees and bears responsibility for the truth, accuracy, validity, authenticity, relevance and suitability of the Personal Data that he/she discloses to the Company.

The Company, subject to the user's express consent, provides users with the opportunity to be informed about new goods available on the market and about other offers, payment arrangements, etc. by sending advertising - informational messages to their electronic or postal address or by telephone. In any case, the user may discontinue receiving advertising messages at any time.

When the user sends any request to the Company, the information provided therein is confidential and will be used only for the requested action. The content is not transferred to a third party except to the directly interested recipient and to a legal authority, if requested by the Company or in the event that the content of the message is offensive or harmful to the Company or third parties whose interests the Company must protect (third party users, suppliers, etc.).

c. Your choices
You have several choices in relation to the use of our website. You can decide that you do not wish to send any personally identifiable information by not entering such information in any field on our website and by not using any available personalized service, if any. If you choose to submit your personal information, you have the right to view and correct or delete this data at any time by accessing your request. Some websites may ask you for permission for certain uses of your information and you can either agree to or refuse these uses. If you choose certain uses or communications, such as sending electronic newsletters, you will have the opportunity to unsubscribe at any time by following the instructions listed in each communication. If you decide to unsubscribe from a service or communication, we will ensure that your data is removed promptly, although we may ask you for additional information before we can fulfill your request.
As described below, if you wish to prevent the reception of cookies so that you cannot be identified when browsing our websites, you can set your browser to refuse to receive cookies or to notify you each time they are sent to you.

d. Security
Our store uses technology and security measures, rules and other procedures to protect your personal data from any unauthorized access, misuse, disclosure, loss or destruction. To ensure the confidentiality of your data, the batsikashop.gr also uses firewalls (intrusion prevention programs) and password protection programs, in accordance with international market standards. It is, however, your responsibility to ensure that the computer you use is sufficiently secure and protected against dangerous software, such as Trojans, viruses, etc. You should be aware that without adequate security measures (e.g. secure configuration of your browser, updated virus software, effective firewall, non-use of software from dubious sources, etc.) there is a risk that the data as well as the passwords you use to protect access to your data, will be disclosed to unauthorized parties.

e. Links to other websites
Our website may contain links to a number of websites which may contain useful information for our visitors. This Privacy Statement does not apply to these websites, and we recommend that you visit them directly to learn about their own privacy policies.

f. Statement on the privacy of minors
Our website is intended for an adult audience. We do not collect personally identifiable information from anyone we know to be under the age of 18 without the prior verifiable consent of their legal representative. Their legal representative has the right, upon request, to see what information was provided by the minor and/or request its deletion.

g. Updating the privacy statement
From time to time, our Store may revise the content of the online privacy statement. These changes will be immediately posted on this page, which we ask you to visit frequently. Your continued use of our website will indicate your consent to the use of the new information.

11. OTHER TERMS

The protection of personal data is governed by the principles of EU Regulation 2016/679 and the relevant implementing National Law.

The use of the Store and any contract concluded through it is governed by Greek Law, in particular the laws regulating issues related to electronic commerce, distance sales and consumer protection, and is subject to the exclusive jurisdiction of the courts of Larissa, by express extension of jurisdiction.

Any of the above terms that become contrary to applicable law shall automatically cease to be valid, without in any way affecting the validity of the other terms. If any part of a contract concluded through the Store is found to be invalid or unenforceable by a court decision, the remaining contract will continue to be valid.

In case of using the store from another country outside Greece, the user is obliged to comply with the legislation of that country.

The above terms constitute the complete agreement with the Company, which reserves the right to modify or renew or delete all terms herein, without any notice. The modification or renewal will be effective from the moment this text is updated for any change.